The terms on which you may use this website.
Last updated: 20 June 2026
These terms govern your use of the Cicada Services website. By using this website, you agree to these terms. If you do not agree, please do not use the site.
This website is operated by Cicada Services, which provides commissioning consultancy for children's social care. You can contact us at marie.tucker@cicadaservices.co.uk.
You may use this website for lawful purposes — to learn about our services and to request a consultation. You agree not to misuse the site, including not attempting to gain unauthorised access to it, not introducing malicious code, and not disrupting or placing an unreasonable load on the site or its booking system.
Submitting the booking form is a request for a consultation — it is not a confirmed appointment. We will review your request and aim to respond within 2 working days to confirm a date and time. No agreement for services arises until we confirm it with you. We may decline, reschedule or cancel a requested consultation, and we will tell you if we do.
The content on this website is general information about our services and the sector. It is not professional advice tailored to your situation — professional advice is provided through a consultation engagement with us. While we take care to keep the information accurate and up to date, we do not guarantee that it is complete or error-free.
The content, text, images, logos and design of this website are owned by or licensed to Cicada Services. You may view and print pages for your own personal or internal business use, but you may not copy, republish, or use them commercially without our permission.
This site may contain links to third-party websites. We provide these for convenience and are not responsible for their content or privacy practices.
We aim to keep the website available and working, but we do not guarantee uninterrupted access and may suspend, withdraw or change all or part of it without notice.
To the fullest extent permitted by law, we are not liable for any loss or damage arising from your use of, or inability to use, this website, or from reliance on any information on it. Nothing in these terms excludes or limits any liability that cannot be excluded or limited under applicable law.
We may update these terms from time to time. The current version will always be on this page, with a revised "last updated" date. Continuing to use the site means you accept the updated terms.
These terms are governed by the laws of England and Wales, and any disputes will be subject to the courts of England and Wales.